Water Utilities
At the City of Udall, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation. Feel free to call our office if you have any questions or need assistance with any matters related to the water we provide!
PUBLIC NOTICE
The U.S. Environmental Protection Agency (EPA) issued regulations requiring all public water supply (PWS) systems to develop a Lead Service Line Inventory (LSLI) of both water system owned and your privately owned service lines. While these contaminants are not in the source water, they can enter tap water through the corrosion of service line piping and older household plumbing materials.
We will be contacting you in the near future to ask you to answer some questions about your home service lines. Please take the time to respond to these inquiries.
Additional information on the Lead and Copper Rule and identifying lead pipes and plumbing can be found on the KDHE website at kdhe.ks.gov/547 or at the EPA website at epa.gov/dwreginfo/lead-and-copper-rule
Lead & Copper Flyer
Related Documents
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Utility Forms
- Utility Agreement ( PDF / 100 KB )
- Application for Level Payment Utility Plan ( JPG / 529 KB )
- Utility Extension Request ( PDF / 339 KB )
- Utility Bill Changes 2024 ( PDF / 1,197 KB )
- Utility Bill Changes ( PDF / 81 KB )
- Automated Bank Draft ( PDF / 24 KB )
Frequently Asked Questions
How could I have used this much water?
You may not have - the numbers on your meter may have been transposed or hard to read. You could possibly have a leaky toilet or faucet that's difficult to detect. Just call the office and we'll work with you to solve the problem.
My bill is past due can I get an extension?
Please contact our office and a one-time extension will be extended to you for extenuating circumstances.
What do I do if I am experiencing low pressure?
Check your meter and the surrounding area for possible leaks. Next, call our office and report low pressure for your area.
Why do I have a previous balance when I know I sent in my payment?
We may have received it after the due date or we may not have received it at all. Call our office and we will help you solve the problem.
Why is my water discolored?
A repair could have been completed recently allowing air to enter the line, causing the milky look.